Lewis Technologies provides it customers several free and
fee based support services which include:
FREE SUPPORT SERVICES
MainLine
This is an online question and answer posting area that
is monitored by Lewis' software and network engineers that
provide answers and solution to your questions.
Frequently Asked Questions (FAQs)
Like the title says, these are questions frequently asked
by Lewis Tech clients. Find lots of answers immediately.
Documentation Library
Manuals for our software family components can be viewed
and downloaded here.
Issues and Resolutions
Additional Technical Documents (TechDocs) regarding specific
issues for all our software applications.
FEE BASED SUPPORT SERVICES
Premium Service
Keep your system running smoothly with Premium Service,
which provides the highest level of support available to
Lewis Tech customers. Premium Service packages include powerful
tools and Advanced Technical Techniques as well as a personalized
and accessible relationship with Lewis Tech's most experienced
support engineers. Whether you need occasional access to
expert engineers or ongoing access to Lewis Tech's dedicated
support resources and account management, there's a Premium
Service package to meet your needs.
Preferred Service
Improve your ability to provide the best possible support
experience to your Lewis Tech customers with Preferred Service.
Lewis Tech's partners (resellers, consultants, system integrators,
etc) depend on Preferred Service for the tools, training
and priority access to Lewis Tech's expert resources, which
empower them to swiftly and accurately address their customers'
support needs.