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August 2010 - Attorney General awards Computer Forensics Services contract through September 2014 ................September 2010 - Bureau of Land Management awards Project Mgmt and Systems Analyst Support Contract ................September 2010 - Department of Justice extends Network Administration Support Contract ................September 2010 - State Department exercises option to extend Network Support Contract through September 2011
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Lewis Technologies provides it customers several free and fee based support services which include:

FREE SUPPORT SERVICES

MainLine
This is an online question and answer posting area that is monitored by Lewis' software and network engineers that provide answers and solution to your questions.

Frequently Asked Questions (FAQs)

Like the title says, these are questions frequently asked by Lewis Tech clients. Find lots of answers immediately.

Documentation Library
Manuals for our software family components can be viewed and downloaded here.

Issues and Resolutions
Additional Technical Documents (TechDocs) regarding specific issues for all our software applications.

FEE BASED SUPPORT SERVICES

Premium Service
Keep your system running smoothly with Premium Service, which provides the highest level of support available to Lewis Tech customers. Premium Service packages include powerful tools and Advanced Technical Techniques as well as a personalized and accessible relationship with Lewis Tech's most experienced support engineers. Whether you need occasional access to expert engineers or ongoing access to Lewis Tech's dedicated support resources and account management, there's a Premium Service package to meet your needs.

Preferred Service
Improve your ability to provide the best possible support experience to your Lewis Tech customers with Preferred Service. Lewis Tech's partners (resellers, consultants, system integrators, etc) depend on Preferred Service for the tools, training and priority access to Lewis Tech's expert resources, which empower them to swiftly and accurately address their customers' support needs.
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  • Lewis Technologies, Inc
    1629 K. Street NW, Suite 300
    Washington, DC 20006, USA
    Telephone: 202-204-2230
    Fax: 202-331-3759
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